Contact & Grievance
Last updated 17 October 2026
Need help, want to use your data rights, or have a complaint? Start here. We read every message and reply within 15 days.
Contact us
- Company
- OneBridge Infotech
- Website
- finops.onebridgeinfotech.com
- Help and support
- Privacy and data requests
What to put in your message
- Your name and the mobile number or email on the account.
- What happened, when, and which screen or message it relates to. A screenshot helps.
- What you would like us to do.
- For a data request: whether you want to see, correct or delete data. We may ask you to prove it is you before we act.
Delete my data
To close your shop and erase its data, write to us from the email or phone number on the account with the subject “Delete my FinOps data”. Download your records first from Excel & backup. We finish within 30 days of confirming that the request is yours. What we may have to keep by law is explained in the Privacy Policy.
You are a customer of a shop that uses FinOps
If you got a reminder or bill and want it to stop, tap “Stop messages” in the message, or tell the shop. If the shop does not help, write to us and we will pass it on and, where the shop is in breach, act on it.
If you are not satisfied
If we do not answer within 15 days, or you are not happy with the answer, you can complain to the Data Protection Board of India, or approach a consumer commission or court as the law allows.